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Questions & answers

Everything you might wonder about YesNoMaybe, in plain words. Can't find your answer? Email support@yesnomaybe.love.

  • Getting started
  • How matching works
  • Privacy & safety
  • Credits & payments
  • Photos & chat
  • Your account
  • Affiliates & School
  • Contact

Getting started

What is YesNoMaybe?
YesNoMaybe is a private dating site without the swiping. You answer some questions about yourself and about who you're looking for. Once a week, on the day you choose, we send you people who fit, and you mark each one Yes, Maybe, or No. Photos and chat come later, only when you both want them.
Who is it for?
Adults 21 and over, of every age and background, who'd rather have a few good introductions than an endless feed. Whether you're dating for the first time, starting over after a divorce or a loss, or open to meeting someone in another country, you're welcome.
Is it really free?
Yes. Everyone gets one profile, one search, and up to 100 new matches every week, plus photo swaps and chat requests, at no cost. Some extras cost credits (see "Credits & payments"). Paying is never required to use YesNoMaybe.
How do I sign up?
Tap Get my free username. We create a random username and a 3-word passphrase for you. That's it: no email, no phone number, no social media account. Then answer a few questions, set up your search, and pick your match day.
Why don't you ask for my email or phone number?
Because we don't need them, and what we don't collect can't leak. Your random username keeps you anonymous while you decide who to talk to.

How matching works

How does matching work?
Your profile is your answers about yourself. Your search is the answers you're hoping to find in someone else. We compare both directions: they need to fit what you're looking for, and you need to fit what they're looking for. Once a week, we send you the people who fit best.
How many matches will I get?
Up to 100 new matches each week on your free search, depending on how many people fit. If more than 100 people fit, you can choose to see the extras for 1 credit each.
What does the match score (the percent) mean?
It shows how much of what you asked for this person has. If you asked about 4 things that count and they match 3, your score for them is 75%. You'll also see that in words, like "3 of 4 questions matched." "Nice to have" answers they don't match aren't counted against them.
Why don't I see everyone who fits my search?
Matching works both ways. You set a minimum match score, and so does everyone else. You'll only meet someone when you both meet each other's minimum. It keeps things fair, and it means everyone you see is already a good fit from both sides.
What do Yes, Maybe and No mean?
Yes: you'd like a next step, like swapping photos or chatting. Maybe: you're not sure yet, so we save them for later. No: not right for you right now. A No is respected: you won't keep seeing each other. You can change your answer later if you change your mind.
Will I see the same person again next week?
Not as a new match. Once you've marked someone Yes, Maybe, or No on a search, they stay where you put them. They won't come back as "new," and you're never charged for them again.
What is Results Now?
Don't want to wait for your match day? Results Now sends you matches right away, for 5 credits per match. How many you get depends on how many people currently fit your search.
If I pay, do I get to the front of the line?
No. Your free 100 matches are always the 100 best fits, and nobody can buy their way into them. Paying for more than 100 only lets you see the people who come after those 100, still in order of best fit. And if you run out of credits, your extras simply pause; your free search keeps running.
Can I meet people in other countries?
Yes. You choose how far you're willing to go: your city, your country, nearby countries, specific countries, or anywhere. Our questions about everyday life and values help long-distance matches start with real common ground.

Privacy & safety

Am I anonymous?
Yes. Your username is random, and we don't ask for your real name, email, or phone number. Matches see your answers and, later, only the photos you choose to share. There's no public member directory, and your profile can't be found through search engines.
Do you use cookies or track me for ads?
No. We don't use cookies, ad trackers, or tracking pixels, and we never sell your data. Your device just remembers a few things so the site works: that you're 21+, your language, and that you're signed in. Read more in our Privacy Policy.
Do I have to be 21?
Yes, with no exceptions. YesNoMaybe is for adults only: 21 and over, or older still if the age of adulthood is higher where you live. If you're under 21, please don't create an account.
Do you keep a copy of my ID?
No. The verification company handles your ID. We only receive the result (passed, failed, or pending), the date, and a reference number. We never store your ID photo.
How do I report someone?
Use the report button on their profile, photo, or chat, or email legal@yesnomaybe.love. We review every report and remove anyone who breaks our rules. If someone is in immediate danger, please call your local emergency number first. Meeting in person? Pick a public place, tell a friend, and never send money to someone you haven't met. See Safety for more tips.

Credits & payments

What do credits cost, and what can I use them for?
Credits cost 10¢ each, so 50 credits is $5. Here's what they're used for:
  • Another search: 10 credits a week
  • Another profile: 10 credits a week
  • More than 100 matches in a week: 1 credit per extra match
  • Results Now (matches right away): 5 credits per match
  • Extended chat: 10 credits a week
You can buy any amount from 10 to 1,000 credits, in steps of 10.
Is it a subscription?
No. You buy credits once, when you want them. Nothing renews automatically, and there's no monthly fee.
Can I get a refund?
Yes. If you haven't spent them, you can get a refund for credits within 72 hours of buying them. Email billing@yesnomaybe.love with your username and purchase date. Refunds go back to the card you paid with. Full details are on our Refunds page.
Can I give credits to a friend?
Yes. Send them to their username from the Credits page, up to a daily limit. You'll both need to be verified adults.

Photos & chat

When do I see photos?
Only after you've both shown interest. When a Yes looks promising, ask to swap photos; the other person decides whether to share back. Nobody can browse your photos, and you never have to share one.
What photos are allowed?
Photos of just you, clearly showing your face, the kind you'd be happy to hand to a matchmaker. No group shots, no children, no nudity or underwear, and nothing that shows your full name, address, or other personal details. We review photos and may remove any that don't fit. Full rules are in our Terms.

Your account

Can I have more than one profile or search?
Yes. Your first profile and first search are free. Each extra one is 10 credits a week; for example, a second search for a different kind of relationship. If you can't pay one week, that extra one simply pauses. Your free ones keep running.
Can I change my answers?
Any time. Add, change, or remove answers in your profile or search, and your next weekly matches will reflect the changes.

Affiliates & School

What is the affiliate program?
It's for dating coaches and creators who'd like to share YesNoMaybe with their audience. Each affiliate gets a personal code. When people join with it and use paid extras, the affiliate earns a share. To join, email affiliate@yesnomaybe.love. Were you invited with a code? Enter it when you get your username. It costs you nothing and doesn't change your matches. You can browse current affiliates on our Affiliates page.
What is School?
School is our hand-picked library of articles and videos from trusted sources outside YesNoMaybe, on first dates, communication, red flags, avoiding scams, dating after 50, and more. Search it or tap a topic. Find it at School.

Contact

How do I reach you?
  • Account help: support@yesnomaybe.love
  • Credits, payments and refunds: billing@yesnomaybe.love
  • Affiliate program: affiliate@yesnomaybe.love
  • Press and partnerships: marketing@yesnomaybe.love
  • Safety, privacy and legal requests: legal@yesnomaybe.love
  • Anything else: team@yesnomaybe.love
We read every email. Please never send us your passphrase.