Contact us

We're a small team and we read every email. Pick the address that fits, and we'll get back to you.

Just saying hello

Feedback, ideas, or anything else: team@yesnomaybe.love

Help with your account

Trouble signing in, your username or passphrase, matches, photos, chat, or closing your account: support@yesnomaybe.love

Credits, payments and refunds

Receipts, charges, and refund requests: billing@yesnomaybe.love. Unspent credits can be refunded within 72 hours of purchase. See our refund policy.

Affiliates

Dating coaches and creators who want to join our affiliate program, or have a question about codes or payouts: affiliate@yesnomaybe.love

Press and partnerships

Media questions, logo and brand use, and partnership ideas: marketing@yesnomaybe.love. Our logos are on the Brand page.

Safety, privacy and legal

Report a safety concern, make a privacy or data request, or send a legal or law-enforcement request: legal@yesnomaybe.love. You can also report a profile, photo, or chat from inside the app. See Safety.

If someone is in immediate danger, please call your local emergency number first.

Please don't email your passphrase. We will never ask for it.